Shipping Samples


Overnight shipment of dry shipping dewars is very reliable within Canada and few problems have been encountered. More care and advanced planning is needed for shipments to or from other countries as delays may occur due to Customs inspections.

Shipments Within Canada

Users are responsible for costs of shipping dry shippers and dewars both to and from the CLS. C.O.D. shipments are not accepted. Address packages as follows:

Dr. Pawel Grochulski (or applicable recipient)
Canadian Macromolecular Crystallography Facility
Canadian Light Source, Inc.
University of Saskatchewan
44 Innovation Boulevard
Saskatoon, SK
Canada  S7N 2V3

          Phone: 1-306-657-3657 (CLS Shipping and Receiving)
          Fax: 1-306-657-3533

  • Dry shipping dewars must be emptied of excess liquid nitrogen to be classified as non-hazardous. Users are strongly encouraged to ship dry shipping dewars without any excess liquid nitrogen. Any dewar with excess liquid nitrogen must be shipped as hazardous materials; contact CLSI Shipping and Receiving for additional information.
  • If you are sending a hard drive, simply label it with the principal investigator's name, wrap it in a protective wrapping, and include it somewhare in the dry shipping container. See Data Transfer Options for more information.
  • You can use MxLIVE to create labels automatically and track the status of shipments within the system.
  • CMCF staff always fill dewars with liquid nitrogen upon arrival, and will keep your dewars topped up with nitrogen while on site.

Return Shipments

CMCF staff helps with the return shipment of your dry shippers. The information that is used, including address and courier account number, must be provided in your MxLIVE account profile. You are responsible for keeping this information up to date. If you are not using the MxLIVE system, please complete the Shipping Order Form and leave it with beamline staff or with your dry shipper. The most important information required is:

  • Your FedEx account number.  ["Consignee's Courier Account #" field]
  • The correct return address.
  • Shipping speed (optional).
    • *Overnight shipping is fast and recommended if you want to keep your crystals in good shape for future use.
    • Ground/economy shipping costs significantly less but may take a week or more so your crystals may not survive.
    • 2-day shipping might be a good compromise.
    *If nothing is indicated, overnight shipping will be assumed. Please allow sufficient time for outgoing shipments. Typically dewars are not sent out at the end of the week.

Shipping from the United States

For shipping to and from the United States, the information for shipping within Canada applies. In addition, you will need to use one of the following options for brokering your shipment through Canada Customs:

Option 1: (Recommended) Use CLSI customs broker, Thompson, Ahern & Co.

Users will be invoiced for applicable customs clearance charges (typically less than $25 CAD, plus GST). Indicate to the courier company that Thompson, Ahern & Co. will broker the shipment. Include two copies of the following paper work with your shipment and forward a copy to shipping and receiving and the broker along with the courier tracking number.

  • NAFTA Low Value Declaration Form (available here)
  • Commercial Invoice (available here), updating the following fields:
    • 1. Vendor (shipper)
    • 2. Date of shipment
    • 7. Origin of shipment
    • 11. and 13. Quantity (estimated number of samples is acceptable)
    • 16. Weight
    • 20. Name and address

Option 2: Use courier as broker

You may have the courier broker your shipment through customs. Include two copies of the following paper work with your shipment:

  • One Time Agency Agreement (available from shipping company).
    • Be sure to contact the shipping company for advice on filling out their form to avoid delays.
  • NAFTA Low Value Declaration Form (available here).
  • Commercial Invoice (It is important that a reasonable value be declared for the dry shipper, usually 200$ each).

Contact CLSI Shipping and Receiving one week prior to the arrival of your dry shipper from an international location to inform them of the shipment. They may be able to deal with issues arising at Canada Customs. They can also advise you regarding details of filling out the required documentation and current regulations. It is the responsibility of the CLS User to keep track of the status of shipments.

Shipping from the European Union

For shipping to and from the European Union, the information for shipping within Canada applies. In addition, you will need to use one of the following options for brokering your shipment through Canada Customs:

  • Option 1: Use CLSI customs broker, Thompson, Ahern & Co.

    Users will be invoiced for applicable customs clearance charges (typically less than $25 CAD, plus GST). Indicate to the courier company that Thompson, Ahern & Co. will broker the shipment. Include two copies of the following paper work with your shipment and forward a copy to shipping and receiving along with the courier tracking number.

    • Commercial Invoice (available here), updating the following fields:
      • 1. Vendor (shipper)
      • 2. Date of shipment
      • 7. Origin of shipment
      • 11. and 13. Quantity (estimated number of samples is acceptable)
      • 16. Weight
      • 20. Name and address
  • Option 2: Use courier as broker

    You may have the courier broker your shipment through customs. Include two copies of the following paper work with your shipment:

    • One Time Agency Agreement (available from shipping company).
      • Be sure to contact the shipping company for advice on filling out their form to avoid delays.
    • Commercial Invoice.
      • It is important that a reasonable value be declared for the dry shipper, usually 200$ each.

Contact CLSI Shipping and Receiving one week prior to the arrival of your dry shipper from an international location to inform them of the shipment. They may be able to deal with issues arising at Canada Customs. They can also advise you regarding details of filling out the required documentation and current regulations. It is the responsibility of the CLS User to keep track of the status of shipments.

International Shipping

For shipping from all countries other than Canada, the United States or the European Union, please contact CLSI Shipping and Receiving.